GTC/Tou
These general conditions of sale are concluded between OPPIDUM, SAS with a capital of 4 000 € registered with the RCS of Albi under the number 833710361, having its seat Prat de La Borie, 81140 Puycelsi, and on the other hand any person who made a purchase on the website http://www.oppidum-france.com, hereinafter referred to as "the customer". Any purchase on the site www.oppidum-france.com automatically implies acceptance of all these conditions which the customer acknowledges having read prior to his order.
Article 1: Buyer's capacity
The Customer who buys on the site declares to be legally able to commit on these general conditions of sale.
Article 2: Price
All prices presented on the site are inclusive of all taxes. The prices of the products are indicated in euros. OPPIDUM reserves the right to change its prices without notice and the prices applied to the Customer correspond to those posted on the site at the time of its order. The goods remain the integral property of OPPIDUM until the receipt of the total amount due paid by the Customer.
Article 3: Presentation of articles
OPPIDUM strives to present and describe its articles as accurately as possible.
Article 4: Order
The order is validated once the payment has been accepted by OPPIDUM.
OPPIDUM reserves the right to refuse an order if the Customer already has a dispute with OPPIDUM or if OPPIDUM considers that the Customer has a risk of default. OPPIDUM reserves the right to ask its Customer for further information if it deems it necessary. Without Customer response within 5 days of OPPIDUM's request, the order and payment are cancelled.
OPPIDUM undertakes to honour orders received and validated, only within the limits of available stocks.
Article 5 : Deliveries in Metropolitan France
Any orders placed and posted from Monday to Friday (except public holidays) are shipped within 48h (in working days) following the order time.
Orders placed on Saturdays and Sundays will be shipped within 48h of the following Monday.
Orders placed on public holidays will be shipped within 48h from the next business day.
Only one method of delivery is offered: Colissimo.
Full details of costs and delivery times in mainland France can be found on the Deliveries & Returns.
Article 6: Overseas & International deliveries
Any orders placed and posted from Monday to Friday (except public holidays) are shipped within 48h (in working days) following the order time.
Orders placed on Saturdays and Sundays will be shipped within 48h of the following Monday.
Orders placed on public holidays will be shipped within 48h from the next business day.
Only one method of delivery is offered: Colissimo.
Outside the European Union, customs or import taxes can be added to the price of our products and remain the responsibility of the Customer. It is therefore the Customer's responsibility to inquire about their amount from their local customs office.
The shipping costs are the responsibility of the Customer and vary according to the place of destination and the weight of the parcel: all the details of the costs and deadlines by geographical area are on the page Deliveries & Returns.
Article 7: Payment
A. The different methods of payment
Once the customer validates his order, he accepts the entire terms and conditions of sale. The customer pays on the website www.oppidum-france.com:
- by credit card (CB, Visa or Mastercard) via the secure Stripe payment platform;
- by the Paypal platform; and/or
- by means of a purchase voucher.
B. 3D Secure payment
Your order can be subject to a 3D Secure check. 3D Secure is an authentication payment system that ensures optimum security when you shop online. Upon payment, your bank verifies the identity of the cardholder before validating the transaction.
How a 3D Secure check works
After you have validated your bank details, you are transferred to the site of your banking. In the 3D Secure window that appears, the authentication process to follow is unique to each bank. You may be asked:
• Enter your date of birth
• To fill in a code received by SMS
• or answer a personal question.
This exchange of information between you and your bank is secure. It helps to guarantee the identity of the user of the card. If you have any questions about the 3d Secure code (obtaining, loss, modification...), contact your bank directly. Warning: After 3 authentication failures, your transaction is canceled. Your card will be blocked. Then contact your bank. For any questions you can also contact our customer service at 06 37 05 23 68.
C. Verification of payments
In order to protect against abusive practices on the part of fraudsters, OPPIDUM controls the orders that have been validated on its site. Within the framework of this control, our customer service may be required to ask you certain parts useful for the validation of your order and in particular a proof of domicile in your name, or in the name of the person indicated for the address of delivery.
Article 8: Secure payment - Protection of bank transactions
OPPIDUM entrusts the security of its transactions to the Stripe or Paypal provider. The payment is secured thanks to the online payment system of our partners Stripe or Paypal. The banking data circulates on the Internet network only in encrypted form, i.e. they are coded in such a way that they are completely illegible and are thus never kept by OPPIDUM.
Article 9: Respect for privacy
All personal data communicated by the customer on the site www.oppidum-france.com are the subject of computer processing for the processing and delivery of orders, the choice of samples offered and the suggestion of products tailored to the customer's needs. This data is exclusively reserved for OPPIDUM.
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978 as amended, the processing of the customer's personal data is subject to a declaration to the CNIL and the customer has the right to access, modify, rectify and delete data concerning him/her by contacting OPPIDUM, Prat de la Borie, 81140 Puycelsi - France. [email protected].
The Customer can subscribe to the OPPIDUM Newsletter and choose to be regularly informed of the offers. At any time, it has the possibility of unsubscribe by clicking on the link provided for this purpose on each of the newsletters.
Article 10 : Return, Exchange
The Customer has a period of 14 days from the day of receipt of his order to exercise his right of withdrawal without giving any reason.
In accordance with article L. 121-28 of the French consumer Code, the right of withdrawal cannot be exercised goods which have been unsealed by the Customer after delivery and which cannot be returned for reasons of hygiene or Health protection. Any good returned to OPPIDUM in contradiction with article L. 121-28 of the consumer Code will be returned to the Customer at the expense of OPPIDUM without the Customer being able to demand any compensation whatsoever.
To exercise the right of withdrawal, the Customer must notify OPPIDUM (Prat de la Borie, 81140 Puycelsi - France) of the following address [email protected]) his decision to withdraw before the expiry of the deadline by means of an unambiguous statement (e.g. letter sent by post or e-mail).
The Customer may use the Retraction form template listed below:
(Please complete and return this form only if you wish to withdraw from the contract.)
For the attention of OPPIDUM, Prat de La Borie, 81140 Puycelsi, contact @oppidum-Francecom
I/We (*) hereby notifies/notifies you (*) of my/our (*) retraction of the contract relating to the sale of the property (*)/to the provision of services (*) below:
Ordered on (*)/Received on (*):
Name of consumer (s):
Address of consumer(s) :
Signature of the consumer(s) (only in case of notification of this form on paper) :
Date :
(*) Remove the unnecessary mention.
In the event of withdrawal by the Customer, OPPIDUM shall reimburse the Customer the amount of the order, including delivery costs (with the exception of additional costs arising from the fact that the Customer has chosen, where applicable, a more expensive delivery method than the standard delivery method proposed by OPPIDUM), no later than fourteen days from the date on which OPPIDUM is informed of the Customer's decision to withdraw.
OPPIDUM may defer reimbursement until receipt of returned products or until the customer has provided proof of shipment of the products, whichever date is the first of these.
When the order was accompanied by a gift offered to the customer under conditions – for example, gift offered only if a minimum order amount was reached – and the customer no longer fulfils the conditions necessary to obtain the gift as a result of Exercise of the right of withdrawal by the customer, the gift must be returned to OPPIDUM with the returned products and OPPIDUM may defer the refund until receipt of the gift or until the customer has provided proof of shipment of the gift, the date Restraint being that of the first of these facts.
OPPIDUM will make the refund using the same payment method as the one used for the initial transaction, unless the Customer expressly agrees to a different method and such refund does not incur any costs for OPPIDUM.
The customer will have to send back or return the property to OPPIDUM, Prat de la Borie, 81140 Puycelsi, no later than fourteen days after the customer has communicated his decision of withdrawal. This period is deemed to be respected if the customer returns the property before the expiration of the fourteen-day period.
The customer will be responsible for the direct costs of returning the property.
OPPIDUM advises the Customer to choose a mode of transport with a tracking number. Without a tracking number, OPPIDUM will not accept any claim.
The liability of the Client is only committed in respect of the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of the property.
Orders made on the OPPIDUM website may not be returned or exchanged in the shops where the OPPIDUM products are distributed.
Article 11: Vouchers
The purchase vouchers sent by OPPIDUM in Exchange for a return or purchased by the customer are usable for 1 year on all the products offered on the website www.oppidum-Francecom. Purchase vouchers are not combinable with each other or with promotional codes. Gift vouchers purchased on the OPPIDUM website may not give rise to a cash refund.
Article 12: Promotional codes
Promotional codes apply only to undeliverable base prices. Promotional codes are not cumulative between them or with purchase vouchers. Promotional codes can be used 1 time per customer account unless otherwise instructed by OPPIDUM. These codes are not refundable during an exchange.
Article 13: Intellectual Property
All the elements present on the website www.oppidum-France. com, whether Visual, textual or sound, are the exclusive property of OPPIDUM, or the owner of the intellectual property rights concerned, and are thus protected by the intellectual property code and copyright. As such, any reproduction of the brand OPPIDUM or the site www.oppidum-France. com, partial or integral, is strictly forbidden.
You can put in place links to our website if you do it in a loyal manner and if it does not affect our reputation in any way. However, you are prohibited from establishing such a link so that it suggests a form of association if it does not exist. In addition, it is strictly forbidden to set up a link to our site on a website that does not belong to you. We reserve the right to remove the links without notice.
Article 14: Limitation of liability
OPPIDUM will not be liable to third parties, in the event of indirect damage, special damages or incidents arising from negligence, failure or awkwardness of the customer, or resulting from misuse by the customer. of one of the products offered for sale on the website www.oppidum-Francecom. Regarding access to the site, the consultation of the latter, the process of ordering, payment, delivery and service, OPPIDUM has only one obligation of means. OPPIDUM's liability shall not be liable for any inconvenience or damage inherent in the Internet network, including any disruption of the connection or any intrusion of computer viruses. Furthermore, OPPIDUM is exempt from any liability for any fact qualified as force majeure within the meaning of the jurisprudence of the Court of Cassation. Finally, OPPIDUM's liability is limited to the amount of the customer's order.
Article 15: Legal Guarantee
The products sold on the website www.oppidum-France. com are subject to the legal guarantee of conformity set out in articles L. 217-4 et seq. of the consumer code and the guarantee against latent defects set out in articles 1641 and following of the civil code.
15.1 Legal guarantee of conformity
Article L. 217-4 of the Consumer Code : The seller delivers a property in accordance with the contract and responds to defects of conformity existing at the time of issuance. It also responds to defects in conformity resulting from the packaging, assembly instructions or installation when it was charged by the contract or was carried out under its responsibility. Article L. 217-5 of the consumer Code : The property is in conformity with the contract: 1 ° If it is specific to the usual expected use of a similar property and, if applicable:-if it corresponds to the description given by the seller and possesses the qualities which it has presented to the purchaser in the form Sample or model -If it presents the qualities that a purchaser can legitimately expect in respect of public declarations made by the seller, by the producer or by his representative, in particular in advertising or labelling; 2 ° or if it has the characteristics defined by common agreement by the parties or is peculiar to any special use sought by the purchaser, brought to the knowledge of the seller and which the latter has accepted. Article L. 217-12 of the consumer Code : The action resulting from the failure to comply is prescribed by two years from the issuance of the property.
15.2 Warranty of defects of the thing sold
Article 1641 of the civil Code: The seller is bound by the guarantee because of the hidden defects of the thing sold which make it unfit for the use to which it is intended, such use that the purchaser would not have acquired it, or would have given only a lesser price if he had Known. Article 1648 of the civil Code: The action resulting from the redhibitory defects must be brought by the purchaser within two years after the discovery of the defect.
When acting as a legal guarantee of conformity, the customer:
-Has a period of two years from the issuance of the property to act;
-May choose between the repair or replacement of the property, subject to the cost conditions laid down in article L. 217-9 of the consumer Code;
-is exempt from reporting evidence of the existence of a failure to comply with the property during the twenty-four months following the issuance of the property.
The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted.
The customer may decide to implement the guarantee against the hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and may in this case choose between the resolution of the sale or a reduction of the selling price in accordance with article 1644 of Civil Code.
Article 16: Dispute - Complaint - Information
If you have a question, claim or need information about the online terms and conditions set up by OPPIDUM, please contact the customer service by email at the following address:oppidum-Francecom.
Article 17: Applicable law
The customer accepts and fully acknowledges that French law governs these general conditions of sale, as well as any dispute or dispute that may arise between the client and the company OPPIDUM. Moreover, the user (or the client) accepts the competence of the French courts in the event of a dispute, following a visit or a purchase on www.oppidum-Francecom.
Declaration on the Protection of personal data
1. General data collection and use
a. ordering: when ordering, we are required to record your data in order to best process your order and to proceed with the shipment of the purchased products. This information is also kept for security purposes, in order to comply with legal and regulatory obligations, as well as to enable us to improve and personalize our offers. Thanks to your email address we will be able to send you an order confirmation and contact you if necessary. Your email address also allows your identification when connecting to your user account. Personal data collected on www.oppidum-France. com are exclusively reserved for the company OPPIDUM.
B. Login to your user account: When you order on our site, we offer you access to your password-protected "user account". This allows you to have access to information about your past orders and to correct your personal information if necessary. It is important not to disclose to third parties the access data to your "user account" which is strictly personal use.
C. Advertising: We use the data about you to send you information about our products and to recommend products for sale on our site that might interest you. We use email advertising only within the limits defined by the law.
D. Subscription to the newsletter: If you decide to subscribe to our newsletter, you will receive information on advantageous offers which you can interrupt the reception at any time by clicking on the link provided for this purpose on each of the newsletters . The information collected as part of the registration to our newsletter allows us to make you more relevant commercial offers.
E. Web site Consultation: For security reasons, when visiting our site, the following data can be collected and saved temporarily: domain name or IP address, HTTP response code, number of bytes transferred, The address of the website by which the user arrived. This data is collected in a totally anonymous way (we collect the data but we do not associate them with an identity) and allow us to offer more relevant offers to our users.
2. Recording data using cookies
A cookie is a small file saved on the computer. It contains information on the navigation made on the pages of our site. It makes it easier to use the site later by the same person and to take back the preferences chosen by a user during the visit. You can limit the use of cookies by configuring your browser, however this limits the use of certain services that we offer on our site. You can also delete cookies manually.
3. Secure data transfer
Our site is the subject of a security system. We have adopted the SSL (secure Socket Layer) encryption process which provides protection against loss, destruction, access, modification or dissemination of your data by unauthorized third parties.
4. Your Rights
Rights of access and rectification: according to the law "information technology and freedoms" n ° 78-17 of January 6, 1978 amended, you have the right to access, modify, rectify and delete the data concerning you. For any request relating to the processing of your personal data or to exercise your rights, we invite you to write to us, indicating your details, to: SAS OPPIDUM, Prat de La Borie, 81140 Puycelsi – contact @oppidum-Francecom.
Right of objection: you may, for legitimate reasons, oppose at any time, selectively or globally, the use of your personal data for advertising purposes or for studies. To this end, a simple written notification of your request is sufficient by email or mail to the address quoted above.
